Refund Policy

2. Definitions

In this document, the following terms have the following meanings unless the context otherwise requires. ‘Service’ means the products, software, and services provided by the Company. ‘User’ means any individual or entity that accesses or uses the Service. ‘Content’ means any data, text, files, images, or other material submitted to or generated by the Service.

Capitalised terms not otherwise defined in this section have the meaning given to them elsewhere in this document. References to statutes or regulations include any subordinate legislation made under them and any amendment, modification, or re-enactment from time to time.

3. Scope and Application

These provisions apply to all use of the Service, regardless of jurisdiction, device, or method of access. Where local laws confer additional rights on Users that cannot be waived, those rights shall prevail to the extent required by law, but the remainder of these provisions shall continue in full force and effect.

The Company reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, provided such changes do not materially diminish the Users’ rights under any active paid subscription.

4. Rights and Responsibilities

Users are responsible for the accuracy and lawfulness of all Content they submit to the Service. The Company does not actively monitor User Content but reserves the right to remove or restrict access to any Content that violates these terms or applicable law.

Users agree not to use the Service for any unlawful purpose, including but not limited to fraud, infringement of intellectual property rights, distribution of malicious software, or harassment of other Users.

The Company will use commercially reasonable efforts to maintain the availability and security of the Service, but does not warrant that the Service will be uninterrupted, error-free, or free from harmful components.

5. Fees, Payment, and Refunds

All fees are payable in advance and are non-refundable except as expressly set out in the Refund Policy or as required by applicable law. The Company may change its fees at any time, but changes will not apply to subscriptions or orders already paid for.

Payments are processed by third-party payment processors. The Company does not store full payment card details on its own systems and is not liable for any failure or delay caused by a payment processor.

6. Liability and Indemnity

To the maximum extent permitted by law, the Company’s total aggregate liability under or in connection with this document shall not exceed the total fees paid by the User in the twelve months preceding the event giving rise to the claim.

Nothing in this document limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded under applicable law.

7. Termination

Either party may terminate this agreement on written notice if the other party commits a material breach which is not remedied within 30 days, or becomes insolvent. On termination, all licences and rights granted under this agreement immediately cease.

8. Governing Law

This document and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales. The parties submit to the exclusive jurisdiction of the courts of England and Wales.